DIDSTUDIOS accepts refund or exchange with the following conditions:

  • Products must be returned in new condition (no dirty, damaged, no strange smell), unworn (no perfume, or other signs of wear). Include labels, price stamps, cards (if any)

  • If the order includes a gift, the gift must be returned upon return. If the gift is not returned, we requests permission to charge a fee and deduct it from your refund.

  • We confirmed accept return / exchange for products to be defective (color, size, damage) at the time of delivery.

  • Customers can change color and size for products of the same type and products with equal or higher value than purchased products. Each product can only be exchanged once.

  • Do NOT accept exchange / return for defective or damaged products due to the customer's failure to maintain the user manual.

  • Do NOT accept exchange / payment for discounted products or included in the promotion.

Due to health and hygiene reasons items from the following categories will not be accepted by DIDSTUDIOS:

  • Sale, sample & seconds/outlet items. Please select your items carefully to avoid disappointment.



  • Accept to exchange / return goods within 24 hours from the date of purchase / receipt for invoices purchased ship within Ho Chi Minh city.

  • Accept exchange / return goods with request to be confirmed within 24 hours of receipt for orders suburban Ho Chi Minh city.

  • The product(s) must be returned to:



9 Dang Thi Nhu Str

Nguyen Thai Binh ward

District 1

Ho Chi Minh City, Viet Nam

Postal code: 71010

Phone  number: +84 788 768 899